Experts in High-Risk Merchant Solutions
The global money transfer industry moves billions every day — connecting families, supporting businesses, and powering global commerce. But for remittance and cross-border payment providers, finding reliable banking and payment processing partners can be challenging.
Why Money Remittances Services are High-Risk
Even fully licensed and compliant money service businesses (MSBs) face higher scrutiny from banks and processors. Here’s why the sector is considered high-risk:
Regulatory Complexity
Money transfer services must comply with extensive Anti-Money Laundering (AML) and Counter-Terrorist Financing (CTF) regulations.
Financial regulators require full KYC (Know Your Customer) verification, transaction monitoring, and detailed reporting — which can overwhelm traditional processors unfamiliar with the space.
Cross-Border Transaction Risks
Remittance platforms often handle international, multi-currency payments across dozens of jurisdictions.
Each region has its own laws, sanctions, and compliance standards, increasing operational and legal risk for acquiring banks.
High Transaction Volume & Velocity
The industry processes large volumes of small transactions daily, often to and from developing economies.
High transaction velocity makes it harder for traditional banks to track patterns and detect suspicious activity.
Fraud, Chargeback & Reputational Exposure
Remittance is frequently targeted by fraudsters due to its cash flow and peer-to-peer structure.
Chargebacks, unauthorised use, and identity theft can impact processors who lack strong risk management tools.
Evolving Global Compliance Standards
With evolving laws around data privacy, sanctions (OFAC, FATF), and financial transparency, banks must stay vigilant — and many simply avoid the sector altogether.
Payment Solutions Built for Remittance Operators
We provide secure, compliant, and reliable payment processing tailored to the specific needs of money remittance services, foreign exchange platforms, and MSBs. Our technology and partnerships are built to help you process payments globally — without interruptions, account freezes, or unnecessary risk.
online and mobile banking
Everyday banking made simple
Online and mobile banking has convenient, easy-to-use features
Global Coverage
Partnerships with trusted acquiring banks worldwide.
Cross-Border Capabilities
Accept payments in over 150 currencies seamlessly, with transparent conversion rates.
Detailed Reports
Transparent pricing and clear reporting dashboards.
Secure Payments
Stay protected and aligned with PCI-DSS, AML, and KYC regulations. We help you navigate the complexity of operating in regulated markets.
Service Guarantee
99.9% uptime and robust gateway performance. We won't let you down with our 24/7 support all the year around.*
Settlement Terms
Fast, Reliable Payouts Enjoy faster settlement times and reliable cash flow management — even across multiplec.sscccc
Frequently asked questions
Got a question about how High Risk Payment process works for Gambling & Online Casino Merchants? View more Q&A here
What Is High-Risk Payment Processing?
High-risk payment processing refers to financial services designed for businesses that operate in industries with higher levels of chargebacks, regulatory complexity, or perceived financial risk. These businesses are classified as “high-risk” by banks and payment processors due to factors like transaction volume, business model, or market type.
Why It’s Called “High-Risk”?
A business may be labeled high-risk for reasons such as:
High chargeback ratios or refund rates.
Recurring billing or subscription models.
Operating in regulated or restricted industries (e.g., gaming, betting, or adult).
Serving international customers or processing cross-border transactions.
Large transaction volumes or high average ticket values.
Because of these factors, acquiring banks and payment gateways require specialized risk management tools, compliance frameworks, and underwriting processes to protect both the merchant and the financial institutions involved.
Why Money remittance services are considered high-risk?
Money remittance services are considered high-risk by banks and payment processors because they operate in a highly regulated, cross-border environment that involves strict AML (Anti-Money Laundering) and KYC (Know Your Customer) compliance requirements. These businesses handle large volumes of international transactions — often in multiple currencies and jurisdictions — which increases the potential for fraud, chargebacks, and money laundering exposure. The industry’s fast transaction speeds, complex regulatory oversight, and links to developing markets also heighten operational and reputational risks for financial institutions. As a result, many traditional banks hesitate to work with remittance providers unless they have proven, transparent compliance systems in place.
What are the Regulatory and Licensing Requirements
Online gaming and casinos are heavily regulated and vary by country or state. The need to comply with strict KYC (Know Your Customer), AML (Anti-Money Laundering), and age verification laws makes compliance management complex and costly. Banks often prefer to avoid exposure to potential noncompliance or regulatory penalties.
Because of high transaction volumes, anonymity in digital payments, and cross-border operations, the gaming sector is a target for fraudulent activity and potential money laundering. This risk demands enhanced monitoring and due diligence from processors.
How to Get Started?
Simply press Get Started for a quick initial Consultation to get pre-approval.
We then start by understanding your business model, transaction volume, and operational setup.
Goal: Identify the best acquiring bank or payment network suited to your industry, region, and risk profile.
You’ll provide:
Basic business details (company name, website, country of operation)
Description of products/services offered
Estimated monthly processing volume and average transaction size
What Supporting Documents are Required?
Once pre-qualified, you’ll need to submit compliance and verification documents so the acquiring bank can review your application.
Typical documents include:
Certificate of incorporation / business license
Owner or director ID (passport or government-issued ID)
Proof of address (for business and owners)
Bank reference letter or recent statement
Processing history (3–6 months, if available)
Website URL (live and compliant with KYC/AML and gaming regulations)
License or certification (for casinos or betting platforms)
What Happens Next?
Underwriting & Risk Review
The acquiring bank and processor will review your application to assess:
Regulatory compliance and licensing validity
Chargeback history or exposure
Website security (SSL, privacy policy, responsible gaming disclosure)
Payment flow and refund policies
This step ensures your business meets both compliance standards and risk control requirements.
My Application is Approved... What are the Next Steps?
Account Approval & Integration
Once approved, you’ll receive your merchant account credentials and gateway integration details.
Our technical team helps you connect via:
API or hosted payment page
Custom plugins for platforms like SoftGamings, BetConstruct, or custom-built casino sites
We also perform test transactions to ensure everything runs smoothly.
What Support will Hero Provide?
We provide ongoing support throughout your application.
After successful testing, your account goes live.
From there, we provide:
Real-time transaction monitoring
Fraud prevention and chargeback alerts
Ongoing compliance and reporting support
Dedicated account management